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Achieving success in today's competitive hospitality marketplace extends beyond providing a quality product delivered by courteous staff in a pleasant setting. Consumers now expect more value for their dining dollars without a compromise in service. Meeting these expectations requires more efficient and effective management of day-to-day operations to increase customer loyalty as well as bottom line profits. With The Right Touch™ for Windows, achieving these results and more is as easy as touching a button on a screen. The Right Touch combines easy to use front end POS functionality with a suite of fully integrated back office applications allowing you to achieve complete restaurant management efficiency. Its 32-bit architecture takes full advantage of MS Windows® NT and 95 operating environments by providing a "scalable" solution to meet current as well as future business requirements.
The Right Touch effortlessly guides wait-staff through the ordering process. Graphic color icons and familiar brand images provide an intuitive user interface that makes order entry quick, accurate and easy while reducing training costs, as employees immediately become more productive.
Size and placement of menu items are user configured and selections or entire menus can be scanned and used as order entry screens. The Right Touch minimizes the number of entry screens to complete an order and expedites detailed order information for printing in the kitchen, bar or other preparation areas. Automatic printer re-routing provides the backup you need to ensure that a printer failure does not delay or disrupt order preparation. With The Right Touch, order entry becomes fast, easy and more efficient allowing you to deliver added value and improved service to those who matter most your customers.
Scanned Menu Order Screen
Other Highlights
Convenient Guest Check Management and Payment The Right Touch makes managing guest checks and customer payments efficient and simple. Instant one-touch access allows wait-staff to open their checks for assigned tables from one sign-on session and splits checks with the touch of a finger. Checks may be created, tracked and accessed by check number, table number, or tab. At payment time, a wide variety of customer payment options are available. Whether your customer pays by cash, check or promotional media, The Right Touch efficiently completes the sale and tracks payments and tips with detailed reporting for media accountability. And if your customer wishes to use a major credit card, an optional integrated credit module provides quick authorization and accurate settlement.
Other Highlights
Taking Control of Scheduling and Labor Costs The Right Touch time & attendance feature tracks and records clock-in/clock-out information for each employee including breaks, lunches, and other schedule variances in addition to regular and overtime hours. This information can easily be exported and processed by third party payroll services. Optimizing employee schedules to maintain proper staffing during peak or slow periods is fast and simple with the optional Labor Scheduling module. This powerful, easy to use, color-coded application automatically tracks hours scheduled, wage rates and job codes. Costly errors are eliminated and schedules can be developed based on forecasted sales to predict and control labor costs before they are incurred.
Other Highlights
Time Clock Screen
The Right Touch lets you implement menu changes instantly. Changing item pricing adding new menu items and the creation of "Daily Specials" can be performed at any time across all stations without any disruption to your business operations. Menu items and price changes can also be scheduled and automatically activated by date and time. In addition, your kitchen staff can easily enter the number of special entrée items available for sale and the system tracks them as they are sold to alert wait staff of availability. The system can even recommend alternative items. Other Highlights
The Right Information at Your Fingertips The Right Touch delivers the result-oriented information you need to help you effectively manage your business. Up to the minute information on sales, staff, menu items, and operations can be accessed at any POS station or at the manager's back office workstation without disrupting operations. Reports can also be scheduled and published as part of the end of day process or activated by date and time. In addition to a comprehensive set of reports with user selected filters, the standard open database structure of The Right Touch can be accessed to provide data for custom reports with third party report generation applications. Other Highlights
Tracking Revenue Centers Users define and track sales from multiple (100) revenue centers within the same environment such as multiple restaurants, bars and banquet facilities. Property Management Systems Seamless integration between POS and Property Management Systems are supported to ensure accurate posting to a hotel guest's ledger. Blackboards User configured illustrations and messages scroll on idle screens displaying details of daily specials, employee information, upcoming events, or vendor advertising messages as an additional source of revenue. System Security A comprehensive selection of assigned job rights prevent unauthorized access to specified functions and information.
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Brand Image Order Screen
Payment Screen
Split Check Screen
Schedule Screen